I sent this letter to the Better Business Bureau of Indianapolis. Greetings: I would like to report fraudulent activity by CitiBank, specifically the student loan services offered at www.StudentLoan.com. Back in December, I made an extra payment on my student loan through the website to pay down the principal. There is an option on the website to apply an extra payment completely to principal, so I was surprised when my payment was applied as a normal payment.
CitiBank's fraudulent student loan payment website
CitiBank's fraudulent student loan payment…
CitiBank's fraudulent student loan payment website
I sent this letter to the Better Business Bureau of Indianapolis. Greetings: I would like to report fraudulent activity by CitiBank, specifically the student loan services offered at www.StudentLoan.com. Back in December, I made an extra payment on my student loan through the website to pay down the principal. There is an option on the website to apply an extra payment completely to principal, so I was surprised when my payment was applied as a normal payment.