If you make a business decision that will cause your customers an inconvenience, is it better to be forthright about why you made the decision (namely, that this is best for the company) or is it better to lie to your customers and claim that reducing services will improve customer service?
Lying to your customers is not good business
Lying to your customers is not good business
Lying to your customers is not good business
If you make a business decision that will cause your customers an inconvenience, is it better to be forthright about why you made the decision (namely, that this is best for the company) or is it better to lie to your customers and claim that reducing services will improve customer service?